Portal Terms of Use

1. Overview

These terms govern use of the Tanco customer and distributor portal.

2. Account Responsibility

Users are responsible for:

• Maintaining confidentiality of login credentials
• Ensuring information provided is accurate
• All activity under their account

3. Acceptable Use

Users agree not to:

• Use the portal for unlawful purposes
• Attempt unauthorised access
• Submit false or misleading information

4. Warranty Claims and Submissions

Users submitting warranty claims must:

• Provide accurate and complete information
• Ensure supporting documentation is correct
• Cooperate with any follow-up requests

4a. Claim Rejection

Tanco reserves the right to reject incomplete or inaccurate claims.

5. Access and Availability

We aim to ensure continuous availability but do not guarantee uninterrupted access.

6. Suspension or Termination

We may suspend or terminate access where:

• Terms are breached
• Misuse is detected
• Security concerns arise

7. Data Processing

Use of the portal is subject to our Privacy Policy.

8. Liability

Tanco is not liable for loss arising from:

• Use of the portal
• Inaccurate submissions
• Service interruptions

9. Changes to Terms

We may update these terms from time to time.